PAYMENT AND CANCELLATION POLICY
PAYMENT POLICY
KatchMoments Photography accepts payments via cash, money orders, personal check or cashiers checks with immediate processing. All major credit cards accepted through PayPal. Personal checks must clear before the order is processed, so please allow for 3-4 weeks if paying by personal check.
Returned Check policy
All returned checks will incur a $45 returned check fee.
CANCELLATION POLICY
Weddings/Special Events
Wedding/Special Event payments are paid on a schedule outlined at the time you book your wedding/Special Event with KatchMoments Photography. If you cancel your wedding/Special Event you are no longer obligated to pay the balance of your investment. However, You must cancel 90 days prior to your wedding/special event or all monies paid prior to cancellation is forfeited.
Other Photo Sessions
Cancellations must be made 48 hrs in advance of your session date. All cancellations made within 48 hrs forfeit your deposit fee.
Each client is allowed two rescheduling credits for their portrait creative sessions. Any additional request to reschedule will incur $50 rescheduling fee and must be paid immediately to reserve your new date. Rescheduling due to weather conditions will not count against your reschedule credits.
We are an independent, professional, full-service photography company and we try our best to work with each client understanding that their needs are unique. These policies are in place to assure that all clients are treated the same just as we value each client the same.
*NOTE Please, also understand that all fees are non-negotiable.
Thank you for understanding!!!